Locate
Match the question to the current approved policy and relevant section.
Give the policy answer without making the personal decision
A private MatnBot assistant explains approved policies and procedures, cites the source, and recognizes when an employee's case needs an authorized HR decision.
Best for: HR, people operations, shared services, and organizations with distributed teams.
Where does the conversation fail today?
Employees need a fast explanation, but payroll, leave exceptions, and disciplinary cases cannot be answered as if every situation were the same.
What changes with MatnBot?
- Fast answers from the current policy version
- Consistent onboarding and employee guidance
- Protected escalation for personal or sensitive cases
How does the conversation move?
Explain
Answer in plain language and show the source when verification matters.
Protect
Transfer personal decisions to an authorized HR representative with the useful context.
What does it need to know?
- Employee handbook
- Leave, benefits, attendance, and payroll policies
- Onboarding procedures and internal forms
When should it stop or hand off?
- Private bot access
- Bot-level team permissions
- Strict source mode for policy answers
Test this path on your real conversations
Start with one scenario and measure whether it understood the request, asked the useful question, and reached the outcome without guessing.