Your number, your authorization
The Owner or Admin selects the authorized WhatsApp Business account and phone through official Embedded Signup.
WhatsApp Cloud API
The same WhatsApp number. A conversation that moves beyond the first reply.
Connect WhatsApp Business through the official flow. MatnBot understands message bursts, clarifies, and follows up while your team can take over at any moment.
From first message to next step
- Understands messages sent in bursts
- Collects the details the request needs
- Follows up within WhatsApp policy
- Hands full context to an operator
Built for how people actually use WhatsApp
Customers send a sentence, then remember another detail. MatnBot waits, understands, and chooses the right move instead of rushing to answer every bubble.
Understand before replying
Combine consecutive messages with conversation context before producing one considered reply.
Follow-up with a reason
Classify whether a useful step remains, schedule it, and use an approved template when the service window requires one.
Operators never start cold
See messages, media, delivery state, notes, and tickets, then take over with the full context.
Controlled before the first customer
Connect the phone, build one real conversation path, then test inbound, outbound, templates, and human takeover before activation.
1. Authorize the phone. A workspace Owner or Admin starts Embedded Signup and selects the authorized assets.
2. Define the outcome and limits. Configure what to collect, when to follow up, and when to stop or hand off.
3. Test the full path. Verify messages, media, templates, delivery states, and human takeover before going live.